FAQ

To register an account, please use the account icon, which appears at the top of every page. Simply enter your email address and you will be emailed a 6-digit verification code. Enter the 6-digit code when prompted. If your account set up is complete, you will be able to see prices and start placing orders. 

We’ve recently updated our login process. Try logging out of your current session and use the email address associated with your company account to log back in. Then use the 6-digit code sent to your email address to verify your account.

To ensure that only verified businesses and designers can see prices and place orders, your email address needs to be associated with a company account. Please contact us at 800-343-1474 option #2 or Chat with us below to verify your account details.

No. For enhanced security, you must now log in using only the email address associated with your account. Need help assigning an email address? Please contact us at 800.275.3872, option 3 or Chat with us below.

Please make sure you have registered your account for online access. (See first question above)

If you have registered, but still need help signing in, please contact Web Support at 800.275.3872, option 3 or Chat with us below.

Robert Allen welcomes account applications from qualified members of the interior design trade. Sign up here to become the newest member of Robert Allen's design community and get access to the newest trends, our designer's curated fabric collections, and our tailored promotions.

We’ve recently updated our login process and will no longer be using the traditional email/password combination. To ensure that only verified businesses and designers can see prices and place orders, your email address needs to be associated with a company account. If your account registration process is complete, the 6-digit verification code you receive while logging in will give you access to pricing and ordering.